Technical Application Specialist

Job Summary

A company is looking for a Technical Application Specialist to diagnose and troubleshoot software and hardware issues.

Key Responsibilities

• Diagnose technical problems and provide solutions through customer interactions
• Troubleshoot client-server software application issues involving various systems and devices
• Document issues and escalate as necessary, while staying updated on software changes

Required Qualifications

• Experience with Microsoft SQL and web servers
• Knowledge of system application fundamentals and business processes
• Familiarity with programming and integration tools
• Ability to work with customer experience and sales departments
• Fluency in English; knowledge of Finnish or Swedish is an advantage