Technical Architect

Job Summary

A company is looking for a Technical Architect to guide Enterprise customers in optimizing their collaboration using the platform.

Key Responsibilities

• Lead discovery sessions to align technical requirements with business outcomes
• Oversee technical consulting, onboarding, and deployment for Enterprise customers
• Facilitate customer-facing workshops and develop migration deployment plans

Required Qualifications

• 4+ years of experience in a customer-facing role, preferably in implementation or service delivery
• Experience with technical support for identity providers and enterprise security solutions
• Strong project management skills and emotional intelligence
• Curiosity about customer needs and product optimization
• Ability to drive projects to completion with a sense of urgency