Job Summary
A company is looking for a Technical Architect to guide Enterprise customers in optimizing their collaboration using the platform.
Key Responsibilities
- Lead discovery sessions to align technical requirements with business outcomes
- Oversee technical consulting, onboarding, and deployment for Enterprise customers
- Facilitate customer-facing workshops and develop migration deployment plans
Required Qualifications
- 4+ years of experience in a customer-facing role, preferably in implementation or service delivery
- Experience with technical support for identity providers and enterprise security solutions
- Strong project management skills and emotional intelligence
- Curiosity about customer needs and product optimization
- Ability to drive projects to completion with a sense of urgency
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