Technical Customer Support

Job Summary

A company is looking for a Technical Customer Support representative.

Key Responsibilities

• Provide prompt and detailed service to customers via various communication channels
• Act as an advocate for customers by addressing concerns and reporting areas for improvement
• Assist with troubleshooting and support during product launches, ensuring high-quality customer experience

Required Qualifications

• 2+ years of customer service experience
• Ability to work a flexible schedule, including nights and weekends
• Experience with Microsoft Office products and applications
• Technical curiosity and enthusiasm for learning new technologies
• Proven success in a fast-paced support environment