Technical Support Engineer

Job Summary

A company is looking for a Technical Support Engineer - Rotational Program (Emerging Career).

Key Responsibilities

• Provide support, troubleshooting, and management of customer-reported problems
• Evaluate and manage internal and external expectations, including escalation activities
• Communicate with customers while troubleshooting and diagnosing software problems

Required Qualifications

• Bachelor's degree or equivalent combination of education and experience
• Experience with computer programming or aptitude for new technologies
• Up to 5 years of relevant experience
• Strong experience with at least one of the following operating systems: Windows, UNIX, or Linux
• Passion for software support, demonstrated by previous internships or work experience