Technical Support Specialist

Job Summary

A company is looking for a Technical Support professional.

Key Responsibilities:

• Answers moderately complex questions and resolves incidents related to hardware, software, and network connectivity
• Documents service requests and dispatches orders to support groups for problem resolution
• Provides onboarding support for new associates, including system access and security clearances

Key Qualifications:

• High School Diploma or GED required
• May require technical certification or Associate Degree
• Generally, 1-2 years' experience in the area of responsibility