Job Summary
A company is looking for a Unified Communications Specialist who will manage and support audio-visual/unified communications systems.
Key Responsibilities
- Provide end user support for audio-video/unified communications hardware and software systems
- Monitor and respond to requests received through the IT ticketing system
- Participate in project management and coordination of large UC installation projects
Required Qualifications
- Bachelor's Degree in Information Systems or related technical field with a minimum of 5 years of related experience, or an advanced degree with 3+ years of experience
- 4+ years of AV/UC technical support experience
- 1+ years of AV/UC project management experience
- AVIXA CTS or CTS-I certification preferred
- Experience with UC hardware and software platforms such as Zoom, Microsoft Teams, and Poly
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