Job Summary
A company is looking for an Admissions Counselor (Overnight Shift) - Weekends.
Key Responsibilities
- Be available for at least one on-call overnight shift per week
- Serve as the initial point of contact for families seeking behavioral health treatment after hours
- Conduct initial phone assessments and document interactions in Salesforce CRM
Required Qualifications
- 2-5 years of experience in admissions, call center, customer service, or sales roles; healthcare or behavioral health experience is preferred
- A high school diploma or equivalent is required; an associate's or bachelor's degree is preferred
- Experience with CRM platforms like Salesforce
- A calm and caring demeanor when working with families in stressful situations
Comments