Job Summary
A company is looking for a Call Center Representative to support customer needs in a fast-paced environment.
Key Responsibilities
- Support customer inquiries and insurance policy needs through inbound calls
- Share expertise on products and services to ensure appropriate insurance coverage
- Assist customers in setting up new claim reports with empathy and care
Required Qualifications
- A minimum of two years relevant work experience, or two years post-secondary education
- Property & Casualty license required for sales roles, with training provided for unlicensed candidates
- Ability to multitask and navigate multiple computer systems
- Customer service experience is essential
- Must have a designated workspace free from distractions for remote work
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