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Virginia Remote Customer Service Representative

7/10/2025

Remote

Job Summary

A company is looking for a Customer Service Representative - Temporary (Remote in Virginia).

Key Responsibilities
  • Assist Virginia residents with Medicaid, SNAP, and TANF application processes and eligibility inquiries
  • Provide informed responses to complex concerns and document interactions across multiple systems
  • Maintain confidentiality and ensure excellent customer service through patience and professionalism
Required Qualifications
  • High school diploma or GED required
  • 1+ years of relevant professional experience or equivalent combination of education and experience
  • Ability to work independently in a remote environment
  • Familiarity with Medicaid, SNAP, or TANF programs preferred
  • Strong computer skills, including navigation of multiple systems

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