Voice Engineer

Job Summary

A company is looking for a Voice Engineer to design, deploy, and maintain voice communication systems.

Key Responsibilities:

• Develop and maintain documentation for cloud voice system configurations and best practices
• Design, implement, and maintain cloud-based voice communication systems, ensuring high availability and reliability
• Provide technical support and training to end-users for cloud voice platforms and tools

Qualifications:

• Bachelor's degree in computer science, Information Technology, Telecommunications, or a related field (or equivalent experience)
• 3-5 years of experience in voice engineering, including VoIP systems and Unified Communications platforms
• Proficiency in VoIP protocols (e.g., SIP, RTP) and cloud-based voice solutions (e.g., UCaaS)
• Experience with UC platforms such as RingCentral, Avaya Cloud Office, or Zoom Voice
• Relevant certifications such as CCNA or CCNP in voice technologies are preferred