Seasonal Customer Support Associate

Job Summary

A company is looking for a Customer Support Associate (Seasonal).

Key Responsibilities

• Provide exceptional customer support via live chat for account management and gameplay inquiries
• Gather user information to efficiently resolve concerns by collaborating with various departments
• Facilitate a smooth onboarding experience for users, ensuring successful app adoption

Required Qualifications

• Flexible availability for varying weekday and weekend shifts
• Proactive and optimistic attitude focused on finding solutions
• Strong team player capable of navigating diverse situations
• Experience in customer service, showcasing deep product expertise
• Proficient multitasker committed to high-quality work