Seed Programs Support Specialist

PROGRAMS SUPPORT SPECIALIST (SEED)

Location: Remote (U.S. Based), Full Time | Benefits Eligible
Organization: Pheasants Forever & Quail Forever, The Habitat Organization

Application Deadline: Open Continuous until FilledAnticipated Start Date: September 2025

Overview: Pheasants Forever and Quail Forever is seeking a detail-oriented, customer-focused Programs Support Specialist to join our National Seed Programs Team. If you are passionate about conservation, enjoy supporting others through excellent service and organization, and thrive in a work-from-home environment, this is your opportunity to help deliver native habitat to projects across the country.

The Seed Programs Support Specialist is a key member of our 5-person Seed Team and will serve as the primary contact for customers, helping ensure smooth order processing, strong communication, and industry leading service. This position is remote, full-time, and ideal for someone with excellent administrative skills and a passion for conservation.

Why Join Our Team:
At Pheasants Forever and Quail Forever you will be part of the nation’s leading upland wildlife conservation organization, supporting efforts that make a real impact on private and public lands. We offer competitive benefits, meaningful work, and a flexible work environment.

What You’ll Do:
• Deliver an industry-leading experience to customers by fulfilling orders, promptly distributing requested invoices, PLS sheets and other requested information.
• Place customer orders, provide invoices and statements, secure and apply payments, and provide financial summaries.
• Serve as the primary point of contact for customers, partners, and contractors through a centralized email and phone service.
• Direct technical questions (custom mixes, site preparation, seeding, etc.) to the appropriate conservation specialist.
• Collaborate with our accounting team as needed to provide information on taxes, tax exempt documentation and customers.
• Work closely with the seed team to schedule meetings, conferences, events, and related logistics.
• Administer contractor information for projects including RFP proposals, bid summaries, payment information, and reporting.
• Work with vendors to collect payment information and invoices to process payments including W9s and ACH forms.
• Assist in the development of educational and promotional materials and support updates to social media and websites.
• Limited travel will be required for meetings and training.

What We’re Looking For:
• Strong organizational skills and attention to detail.
• Demonstrated customer service experience.
• Familiarity with Microsoft Office (especially Word and Excel); CRM experience is a plus.
• Ability to manage shared drives and databases.
• Professional communication across email, phone, and text.
• Self-starter, detail-oriented, and able to work both independently and collaboratively in a team environment from a home office.
• Comfortable handling confidential financial information (credit card entries, W9s, ACH forms).
• Ability to lift 25 lbs.

Preferred Qualifications Include:
• Degree in business, accounting, or natural resources.
• Experience with accounting tasks or systems.
• Demonstrated customer service skills.
• Writing or marketing experience is a bonus.

Salary Range: $40,000 to $50,000 (commensurate with experience) with annual performance-based raises, plus benefits include:
• Health, vision, dental and more insurance coverage plans are available.
• 401(k) Retirement plan with an employer match of up to 5%.
• Student Loan Assistance program of up to $200/month for eligible employees.
• Paid Time Off accrued at 15 days (120 hours) per year for new employees (increasing after 3 years).
• Bereavement/Family/Sick Leave of 6 days (48 hours) per year.
• 13 Paid holidays.

To Apply: Visit our website at: www.pheasantsforever.org/jobs . ONLY ONLINE APPLICATIONS WILL BE ACCEPTED. Please combine your cover letter, resume and 3 references into one document before uploading to your application on our Recruitment website.

Contact: Michael Retterer, National Seed Programs Manager, [email protected], or (937) 631-1064.

Pheasants Forever, Inc and Quail Forever is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as a qualified individual with disability, or any other category that may be protected by law.