Senior Analyst

Job Summary

A company is looking for a Senior Analyst to support case management and client service.

Key Responsibilities

• Supervise junior Analysts and manage a full case load, proactively identifying issues and developing mitigation plans
• Manage cases to meet project requirements and deadlines while ensuring high-quality standards
• Handle escalated claim inquiries and communicate findings with relevant stakeholders, addressing process challenges as needed

Required Qualifications

• College degree or equivalent work experience
• Minimum of 2 years' experience in claims administration or a related field
• Experience working in a fast-paced, team-based environment
• High proficiency in MS Office Suite, especially Excel
• Understanding of data sets and data management concepts