Job Summary
A company is looking for a Senior Consultant to join their Customer Success Team.
Key Responsibilities:
- Perform post-sale technical implementation, including installation, upgrades, testing, and system configuration
- Conduct complex tasks independently while consulting with clients to understand their business objectives
- Keep customers and stakeholders informed of project progress and maintain effective communication
Required Qualifications:
- Minimum of 5 years of related experience with a bachelor's degree, or 3 years with a master's degree, including 3+ years in account management, relationship management, or product management
- Prior experience with third parties, consultants, VARs, and application providers is desired
- Demonstrated organizational and prioritization skills, with the ability to multi-task
- Proficiency with MS Office (Word, Excel, Outlook) and Internet browsers
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