Senior Director of Customer Marketing

Job Summary

A company is looking for a Senior Director, Customer Marketing, Campaigns & Tier 1 Events.

Key Responsibilities

• Own the full customer lifecycle marketing strategy, focusing on onboarding, engagement, retention, expansion, and advocacy
• Architect a cohesive, multi-channel campaign strategy aligned across various marketing functions and ensure campaigns are tied to business outcomes
• Redefine event experience strategy and oversee the planning and execution of high-impact events to enhance brand perception and customer engagement

Required Qualifications

• 10+ years of progressive marketing leadership experience in B2B tech/SaaS
• Strong background in customer marketing, campaign strategy, and event leadership
• Experience collaborating with Sales and SDRs on go-to-market execution
• Proven success in building customer advocacy programs and integrated campaign frameworks
• Collaborative, entrepreneurial mindset with a focus on action and results