Senior Learning Development Specialist

Job Summary

A company is looking for a Senior Onboarding L&D Specialist to drive scalable training and knowledge initiatives.

Key Responsibilities

• Develop and deliver role-specific training programs using evidence-based instructional design practices
• Ensure consistent and high-quality training across internal teams and BPO partners
• Manage and evolve the knowledge management system to support operational teams with accurate information

Required Qualifications

• 3+ years of experience in L&D, instructional design, or enablement, preferably in a regulated environment
• Familiarity with instructional design models (e.g., ADDIE) and adult learning theory
• Experience supporting BPO teams with consistent training programs
• Strong documentation and knowledge management skills
• Ability to thrive in fast-paced, ambiguous environments and identify training gaps