Senior Quality Assurance Auditor

Job Summary

A company is looking for a Senior Quality Assurance Auditor (Remote).

Key Responsibilities

• Conduct quality assurance audits across various operational areas to ensure compliance with policies and procedures
• Provide mentorship and guidance to junior auditors while leading follow-up activities on audit findings
• Compile and report audit findings, recommending corrective actions and system enhancements to improve service quality

Required Qualifications

• Bachelor's Degree or 4 additional years of relevant work experience in lieu of a degree
• 5 years of auditing experience
• Proficient in quality audit processes and reporting requirements
• Strong PC skills, including Microsoft Office applications
• Knowledge of claims, service, and enrollment processing systems