Senior Solutions Architect

Job Summary

A company is looking for a Senior Solutions Architect (Collaboration-AI) - Remote.

Key Responsibilities

• Support critical partner relationships and create delivery standards for solutions
• Oversee project lifecycles, ensuring client satisfaction and optimal resource efficiency
• Develop and lead training for team members while collaborating with Sales and Technology Teams

Required Qualifications

• Bachelor's Degree or equivalent experience with a minimum of ten (10)+ years in collaboration and contact center roles
• Extensive experience in developing strategic solution architecture plans
• Minimum of five (5)+ years of experience with public, private, and cloud strategy and/or architecture
• Current understanding of UCaaS, CCaaS, and AI solutions for various interactions
• Certifications in relevant technologies such as Twilio, Amazon Connect, or Microsoft Teams