Job Summary
A company is looking for a ServiceNow Developer or Business Analyst.
Key Responsibilities
- Design, develop, configure, or analyze solutions on the ServiceNow platform to enhance IT operations and customer service workflows
- Utilize strong skills in ITOM and/or CSM modules to support project requirements
- Implement integrations using REST, SOAP, and other technologies as needed
Required Qualifications
- 5-9 years of hands-on experience in ServiceNow development or business analysis
- Strong understanding of ITOM (including Discovery, CMDB, Event Management) and/or CSM modules
- ServiceNow certifications such as CSA, CIS-ITOM, or CIS-CSM
- Experience with integrations (REST, SOAP, etc.)
- Familiarity with ITIL or other service management frameworks
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