ServiceNow Lead Developer

Job Summary

A company is looking for a ServiceNow Lead Developer to join their Service Management team.

Key Responsibilities

• Lead the development and enhancement of the ServiceNow AI platform, ensuring alignment with the platform roadmap and strategy
• Oversee the delivery of ServiceNow solutions, enforce technical governance policies, and manage code quality control processes
• Mentor and guide a team of developers in delivering AI/automation projects and serve as a UX/UI expert across the platform

Required Qualifications

• At least 5 years of hands-on experience with ServiceNow development and administration, focusing on UX/UI
• Proven experience as a lead engineer in regulated environments using the ServiceNow AI platform
• Current implementation specialist certifications for ServiceNow CSM, ITSM, and/or HRSD, along with System Administrator and Application Developer certifications
• Strong understanding of the ServiceNow platform data model and experience with REST APIs and IntegrationHub
• BS in Computer Science, Engineering, or equivalent experience