ServiceNow Platform Architect

Job Summary

A company is looking for a Lead Administrator - L2.

Key Responsibilities

• Develop innovative solutions on the ServiceNow platform to simplify customer services
• Architect and design solutions for complex business problems using ServiceNow best practices
• Guide platform roadmap discussions and mentor the team in ServiceNow application implementations

Required Qualifications

• 12+ years of experience in the IT industry
• 8+ years of relevant experience in ServiceNow Platform, including ITSM, ITOM, and CSDM
• Experience in platform consulting and advisory roles
• Relevant certifications such as CAD and CIS in ITSM, ITOM, or HAM/SAM
• Understanding of DevOps principles and CI/CD pipelines