ServiceNow Scrum Master (Remote)

About the position

Responsibilities
• Facilitate and guide the Scrum team in adopting and implementing the Scrum framework.
• Organize and lead Scrum ceremonies such as daily stand-ups and sprint reviews.
• Remove impediments to ensure smooth team operations.
• Promote collaboration and adherence to Scrum principles and values.
• Work closely with the product owner and development team to plan and execute sprints.
• Serve as a coach and mentor to the team, fostering a culture of continuous improvement.
• Create and maintain project timelines, identify and manage risks, and monitor progress against project goals.

Requirements
• 3 or more years of recent experience working in an Agile development environment as a Scrum Master.
• 3 or more years working on a SAFe program.
• 1 or more years of understanding of the full software development lifecycle (SDLC) including recent successful experience with Agile methodologies (Scrum).
• 1 or more years of experience with the ServiceNow Platform.
• 3 or more years of experience facilitating requirements gathering and Joint Application Design (JAD) sessions.

Nice-to-haves
• Certified Scrum Master
• CSA in ServiceNow
• Bachelor’s Degree
• Excellent oral and written communication skills
• Solid understanding of various software development cycles (e.g., Agile, Waterfall)
• Knowledge of requirements management and configuration management methodologies
• Skilled at analyzing existing system documentation
• Good understanding of basic system technologies related to project deliverables.

Benefits
• Remote work flexibility
• Inclusive workplace culture
• Equal opportunity employer
• Reasonable accommodations for individuals with disabilities