Social Media Community Manager

Job Summary

A company is looking for a Social Media Community Manager & Moderator - Simplified AND Traditional Chinese.

Key Responsibilities

• Monitor social media channels and engage with the audience effectively
• Address customer inquiries and comments professionally while maintaining the brand's tone
• Manage and grow an online community, ensuring a welcoming and inclusive environment

Required Qualifications

• Excellent proficiency in Simplified Chinese with strong writing skills
• Advanced English language skills for effective communication with teams
• Experience in engagement, social customer care, or community management
• Familiarity with major social media platforms and current trends
• Self-motivated with the ability to work efficiently in a remote environment