Social Media Community Manager

Job Summary

A company is looking for a Social Media Community Manager - US English.

Key Responsibilities

• Respond to consumer queries and complaints while engaging with the online audience
• Ensure brands connect with their communities and build positive associations
• Utilize knowledge of social media best practices to provide authentic customer interactions

Required Qualifications

• Experience in engagement, social customer care, or community management
• Proficient in using various social media platforms and aware of current trends
• Confidence with digital technology and various tech tools
• Self-motivated and comfortable working remotely
• Strong written English skills for crafting engaging social media responses