Staff Application Support Engineer

Job Summary

A company is looking for a Staff Application Support Engineer to provide technical support and resolve software incidents for enterprise applications.

Key Responsibilities

• Provide technical support and troubleshoot software incidents for enterprise applications
• Maintain and improve existing applications, ensuring data integrity and system integration
• Document system configurations and processes while mentoring team members and facilitating training opportunities

Required Qualifications

• Bachelor's degree in Information Technology, Computer Science, or equivalent work experience
• Minimum 5 years of experience supporting and managing third-party Enterprise Server and Cloud application platforms
• Working knowledge of database functionality with 4+ years of advanced skills in SQL and/or SOQL
• Minimum 4 years of experience utilizing modern development tools and technologies
• Minimum 4 years of experience working with various SDLC methodologies such as Waterfall and Agile