Staff Software Engineer

Job Summary

A company is looking for a Staff Software Engineer - Innovation.

Key Responsibilities

• Tackle technical problems in a SaaS product with customer-installed agents
• Troubleshoot and coordinate with customers and support on product escalations
• Provide technical guidance and mentorship to junior engineers

Required Qualifications

• Bachelor's or higher degree in Computer Science, Software Engineering, or a related field
• 3+ years of experience working with customers on issues and escalations
• 2+ years of experience running an Agile Sprint team
• 7+ years of experience in technology-based organizations
• Familiarity with web-based security principles and best practices