State Licensed Payroll Specialist

Job Summary

A company is looking for a Payroll Specialist III to provide strategic payroll administration solutions and manage complex customer accounts.

Key Responsibilities

• Serve as the primary resource for large, complex Managed Payroll Premium customers
• Manage customer cases to ensure service level agreements and high client satisfaction
• Lead the Managed Payroll Service Rehearsal and assist with complex Workday configuration

Required Qualifications

• Associate's degree
• Certified Payroll Professional (CPP) required or 15+ years of customer service and payroll experience
• Advanced proficiency in Microsoft Word and Excel
• Strong understanding of payroll processes, compliance, and year-end support
• Experience with complex payroll configuration and difficult clients