Job Summary
A company is looking for a Product Manager to lead strategic planning and coordination of ITSM and IGA implementation.
Key Responsibilities:
- Review and validate Process Design Documents and business requirements, recommending updates as necessary
- Define and prioritize ITSM and IGA requirements based on user stories and workflows
- Develop and manage the Work Breakdown Structure (WBS) to ensure project timelines are met
Required Qualifications:
- Bachelor's degree in Business, Information Technology, or a related field
- 4+ years of experience managing large-scale projects, preferably in state government or similar organizations
- 2+ years of experience with IAM/IGA and Microsoft 365
- Experience with ITIL 4 and stakeholder management
- Availability for on-site or remote work as agreed with the state
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