Student Advisor

Job Summary

A company is looking for a Student Advisor to support student retention and success from enrollment to program completion.

Key Responsibilities

• Conduct outreach to students via phone, email, and text to ensure program completion
• Document student communications and maintain relevant data in CRM systems
• Collaborate with Enrollment Advisors and university partners to facilitate student onboarding and progress tracking

Required Qualifications

• Bachelor's degree is required
• 1-2 years of related experience in student advising or customer service is required
• Experience in higher education is preferred
• Intermediate proficiency with Microsoft Office and CRM systems is preferred
• Understanding of the needs and challenges faced by adult learners