Temporary Resource Administrator

Description

This is a TEMPORARY Full-Time position. The assignment will be about 6 to 9 months.

We are seeking a highly organized, tech-savvy, self-starter, and proactive Temporary Resource Administrator to support our team with resource coordination, contract/account management, meeting and training coordination, project management, and process improvement initiatives. This role requires a dynamic, resourceful individual with strong communication skills, a collaborative mindset, and the ability to manage multiple priorities in a fast-paced environment.

WHAT YOU WILL ACCOMPLISH:

RESPONSIBILITIES INCLUDE:
• Review, prioritize, and respond to daily communication across multiple emails.
• Oversee contract and account management processes, ensuring compliance and timely execution of contracts/renewals related to new or existing contracted partners, new or upcoming projects.
• Plan, coordinate calendars, schedule appointments, and facilitate monthly provider collaboration meetings.
• Support the promotion, growth, and maintenance of community resource content within BergenResourceNet.org.
• Develop procedures and engage multimedia training materials and facilitate training for staff and external stakeholder partners.
• Analyze stakeholder and BergenResourceNet trends and provide actionable recommendations for improvements.
• Facilitate collaborative and productive relationships with all agency stakeholders to support project and team needs.
• Create,and maintain digital forms and workflows.
• Perform accurate and timely data entry and data validation. Utilize data analytics tools to generate reports and gather insight.
• Identify and implement process improvements in provider management and BergensResourceNet.org Master Admin tasks, tools, procedures. To enhance operational efficiency.
• Support project planning and project management activities.
• Prioritize tasks effectively to meet deadlines and organizational goals.
• Perform other miscellaneous duties, as assigned by the Supervisor or higher-level management personnel.

Skills & Competencies
• Ability to continuously think of creative ways to advance the organization’s mission and goals related to community involvement, resource and partnership development, and program impact/sustainability.
• Ability to work in a fast-paced environment and adapt to changing business needs, conditions, and work responsibilities.
• Strong contract/account management and documentation skills.
• Excellent multitasker with high attention to detail and commitment to quality.
• Demonstrate creativity and critical thinking in problem-solving, developing procedures, and resource development.
• Strong public speaking and presentation capabilities, strong project management and organizational skills. Experience using project management tools a plus.
• Ability to work effectively independently and as a part of collaborative, cross-functional teams and all levels of management, internally and externally.
• Customer service skills.
• Take a proactive approach to learning and professional development.
• Respond positively to coaching and feedback.
• Experience with JotForm, Microsoft Access, Google Analytics, Power BI, content management systems, project management tools.
• Proficiency in Microsoft Suite (Excel, Word, PowerPoint, Outlook), Google Workspace.

Requirements
• Proficiency in Microsoft Suite (Excel, Word, PowerPoint, Outlook), Google Workspace.
• Bachelor’s degree or equivalent experience in Business Administration, Public Administration, Public Administration, Health Care Administration, or related field.
• Previous experience in a similar administrative, account/contract management, or project coordination role.
• Familiarity with virtual collaboration tools (e.g., Zoom, Microsoft Teams)
• Maintain a valid driver’s license.
• Regular use of computers and virtual communications tools.