Account Supervisor, Multicultural

The Account Supervisor will oversee our agency team in the development of content, sponsorships and partner executions. You will work with the account team to write briefs, manage budgets, and create timelines to execute excellent work on time and within budget. In this role you will work across multiple disciplines such as creative, production, strategy, etc. to concept, execute and implement projects for our client. Attention to detail is key and client management skills are essential. Must be located and able to attend the Chicago or Dallas office (hybrid).

Proficiency in Spanish is required.

Responsibilities:

• Oversee all executional aspects of program development including strategy, creative development, production, budgeting and measurement
• Responsible for day-to-day management & relationships with main clients, vendors and internal partners
• Provide leadership and support for junior members of the team such as Account Coordinators and Account Executives
• Demonstrate a proactive, positive, genuine, can-do attitude as well as contribute to the professional growth of the team
• Lead internal and client presentations
• Be clear in communication and written direction to all team members and clients
• Develop client feedback into actionable and clear creative direction for internal teams
• Heavily contribute thought leadership through strategic recommendations, concise POVs, and executional details
• Exhibit problem-solving abilities and provide effective, efficient solutions
• Actively assess agency processes and business challenges to improve outcomes
• Demonstrate basic account skills, such as keeping thorough notes, organized filing systems and implement processes as needed

Qualifications:

• Passionate, positive, and solution oriented
• Bachelor’s degree in business, marketing or communications or related field
• 6+ years of relevant experience in a client service-oriented role
• Management experience with the proven ability to lead a small team
• Ability to problem solve efficiently and quickly
• Preferred candidate has creative agency experience
• Ability to build strong relationships with clients, vendors and media agency partners
• Familiarity working with interagency models (IAT)
• Experience working across multiple disciplines such as creative, strategy, production, and more
• Excellent organizational, verbal and written communication skills
• Meticulous budget management skills
• Fantastic presenter, bringing enthusiasm and confidence into a room
• Ability to interface with all levels of management, clients, and colleagues with ease and confidence
• Content production experience is not necessary, but a plus

TMA Perks & Benefits:

• Continuous training, educational programs, speaker series and workshops  
• Culture events throughout the year
• Communities to connect with 
• Competitive vacation plan, sick days and personal days to prioritize your mental health
• Summer Flex Days  
• Parental leave  
• Comprehensive Medical, Dental and Vision plans 
• 401K Retirement Savings Plan  
• Employee Stock Purchase Plan