Urgently Hiring: Experienced Project Manager for Delta Airlines Remote – RES PMO Task Director

Join the Delta Airlines Team as a Remote Project Manager – RES PMO Task Director

We are excited to announce an exceptional opportunity to join Delta Airlines’ Reservations association as a remote Project Manager, specifically as a RES PMO Task Director. This is a unique chance to be part of Delta’s transformation and set new standards for top-notch customer experiences. As a leader in the industry, Delta Airlines is committed to delivering outstanding service and ensuring the well-being of its customers and employees.

About Delta Airlines and the Reservations Association

Delta Airlines is one of the world’s largest and most successful airlines, with a reputation for excellence in customer service, safety, and reliability. The Reservations association is a critical part of Delta’s operations, responsible for managing customer bookings, reservations, and care services. As a remote Project Manager, you will play a vital role in driving business-critical projects and initiatives that enhance customer experiences and improve operational efficiency.

Job Summary

We are seeking an experienced Project Manager to lead high-value projects across the RES division, including organizing tasks from project inception to execution and closure. The successful candidate will have a passion for people, process, and impact, with a proven track record of delivering projects on time, within budget, and to the required quality standards. As a RES PMO Task Director, you will work closely with cross-functional teams, stakeholders, and senior management to drive business growth, improve processes, and enhance customer experiences.

Key Responsibilities:
• Lead the project management of high-value initiatives across the RES division, including organizing tasks from project inception to execution and closure
• Create and maintain project artifacts, including project contracts, project plans, risk and issue logs, and status reports
• Manage multiple simultaneous projects of varying priority and complexity, across different teams or stakeholders
• Assist in driving the development of the association’s culture at the functional level, ensuring a strong connection to partners across the wider enterprise
• Develop communication strategies and implement processes, activities, and projects that result in timely dissemination of information and communication consistency, increasing awareness of project expectations, change management, and impact
• Support the development of business cases, prioritization, and overall divisional portfolio management
• Establish and maintain effective relationships and feedback loops between leaders, functional stakeholders, and cross-divisional Delta teams
• Support the growth and development of the RES PMO capability and the establishment of a Center of Excellence for strategic portfolio management

Requirements and Qualifications

Essential Qualifications:
• Phenomenal planning, organization, and creative problem-solving skills
• Proven ability and a demonstrated history of success in managing and delivering multiple projects of varying sizes and complexity
• Unrivaled communication and interpersonal skills, with the ability to work across the organization and build and effectively manage relationships with stakeholders and senior management
• Ability to lead and work independently and within a team
• Proficiency in written and oral communications, with the ability to produce concise documents for senior-level presentations
• Must perform satisfactorily in their current position
• Models Delta’s Standards of the Street, guiding principles, and safety-conscious behaviors
• Where allowed by relevant law, you have received or will receive the COVID-19 vaccination by date of hire to be considered for U.S.-based work, while potentially not currently employed by Delta Air Lines, Inc.
• Consistently prioritizes the safety and security of self, others, and personal information
• Embracing diverse individuals, thinking, and styles
• Has a high school diploma, GED, or high school equivalency
• Is at least 18 years old and has authorization to work in the US

Preferred Qualifications:
• Project Management Professional (PMP) certification or experience managing projects according to Project Management Institute (PMI) standards
• Experience with PowerApps, SharePoint, and project management software is highly desirable
• Enjoys working in a high-profile environment with fluid needs, ambiguity, and aggressive timelines

Career Growth Opportunities and Learning Benefits

At Delta Airlines, we are committed to the growth and development of our employees. As a Project Manager, you will have access to training and development programs, mentorship opportunities, and career advancement possibilities. Our employees are our greatest asset, and we invest in their success and well-being.

Work Environment and Company Culture

Delta Airlines is a dynamic and fast-paced organization that values innovation, teamwork, and customer focus. Our company culture is built on a foundation of respect, integrity, and safety. We offer a remote work environment that allows our employees to work flexibly and efficiently, while maintaining a strong connection to our organization and colleagues.

Compensation, Perks, and Benefits

We offer a competitive salary and benefits package, including:
• Competitive salary
• Comprehensive health insurance
• Retirement plans
• Paid time off
• Opportunities for career growth and development

How to Apply

If you are a motivated individual ready to contribute to a thriving team, we encourage you to apply now! Please submit your application, including your resume and cover letter, to:

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We look forward to reviewing your application and discussing this exciting opportunity further.

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