Vice President of Service

Job Summary

A company is looking for a Vice President of Service.

Key Responsibilities

• Lead and develop high-performing service teams to enhance customer experience
• Drive revenue growth and improve profitability through strategic service delivery
• Collaborate with stakeholders to optimize service models and launch new offerings

Required Qualifications

• Bachelor's Degree in business, healthcare administration, or a related field (MBA preferred)
• At least 7 years of progressive leadership experience in service teams within healthcare or related industries
• Proven track record in managing service delivery operations and owning P&L
• Expertise in building customer loyalty and improving service quality
• Strong skills in process optimization and operational scaling