VMware Horizon VDI Support Specialist

Job Summary

A company is looking for a VMware Horizon VDI Support Specialist.

Key Responsibilities

• Provide Level 1-3 support for Horizon VDI user issues, including session performance and access
• Create and maintain golden images for various user groups and manage desktop pools in Horizon Administrator/Console
• Monitor system health and generate reports on performance, usage, and capacity

Required Qualifications

• Associate or Bachelor's degree in Computer Science, Information Technology, or a related field
• 2+ years in IT support roles with at least 1 year supporting VDI environments
• Experience supporting VMware Horizon View (7.x or 8.x) and Windows desktop OS (Windows 10/11)
• Proficiency with tools like Horizon Administrator/Console and basic PowerShell scripting
• Preferred Certification: VMware Certified Professional - Desktop and Mobility (VCP-DTM)