Account Manager

Job Summary

A company is looking for an Account Manager - SMB.

Key Responsibilities

• Drive customer success outcomes and maintain or increase renewal rates
• Manage customer success activities including onboarding, training, and support
• Collaborate with teams to share insights and refine upsell strategies

Required Qualifications

• Bachelor's degree or equivalent experience
• 2+ years of experience in customer-facing roles
• Familiarity with HTML, JavaScript, and CSS design capabilities
• Strong analytical and process-oriented mindset
• Demonstrated desire for continuous learning and improvement