Account Success Associate

Job Summary

A company is looking for an Account Success Associate to manage relationships with chefs and food creators while providing operational support.

Key Responsibilities

• Serve as the main point of contact for assigned chef and food business accounts, building long-term partnerships
• Assist creators with resources, troubleshoot operational challenges, and coordinate with internal teams
• Monitor creator performance and implement action plans to improve sales and operational execution

Qualifications

• English language fluency
• Availability to work Monday to Friday between 10:00 AM-6:00 PM EST
• 2+ years in account management, operations support, customer success, or culinary/hospitality leadership
• Experience in food service or partner-focused platforms is preferred
• Proficiency in Google Suite and CRM/project management tools