Job Summary
A company is looking for an AR Follow Up Team Lead.
Key Responsibilities
- Supervise the account resolution process and implement proactive measures to avoid escalations
- Ensure offshore resources follow up on unresolved claims and take appropriate actions for resolution
- Monitor reports for trends and escalate issues while providing guidance and training to offshore teams
Required Qualifications
- High School Diploma or GED required
- Medical billing experience preferred
- 2+ years of office experience with a focus on problem solving and research
- Prior computer experience is required
- Ability to summarize important details in account notes
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