Bilingual Customer Service Representative

Job Summary

A company is looking for a Bilingual Benefits Customer Service Representative - Bilingual Seasonal Colleague.

Key Responsibilities

• Assist Spanish-speaking customers with enrollment and updates to health care and pension plans
• Safeguard confidential information and provide accurate information while maintaining professionalism
• Document call and case notes in English and participate in team meetings and training

Required Qualifications

• Excellent Spanish language skills and ability to translate calls into English
• Experience in customer service and ability to work in a structured environment
• High School degree required; Associate or Bachelor's degree is a plus
• Experience using Microsoft Office and ability to multitask
• Comfortable working in a virtual environment with online training