Bilingual French QA Tester

Job Summary

A company is looking for a QA Tester - Bilingual French (Canadian).

Key Responsibilities

• Execute functional, system, regression, and performance testing across various platforms
• Write and execute test cases to validate conversational flows and user experiences in both French-Canadian and English
• Collaborate with engineers and project teams to understand complex solutions and troubleshoot defects

Required Qualifications

• Fluent in French-Canadian and English (written and spoken)
• Bachelor's degree in a related field or equivalent experience
• Minimum 3 years' experience in software testing/quality assurance, preferably in contact center or conversational AI environments
• Knowledge and hands-on experience with contact centers, CTI, and IVR applications
• Experience with QA tools such as PractiTest, Jira, or similar platforms