Billing and Sales Support Advisor

Job Summary

A company is looking for an Advisor-Business Billing & Sales Support.

Key Responsibilities

• Manage customer billing concerns through various communication channels while adhering to security guidelines
• Process orders for business customers, including disconnect and installation requests, and handle tax exemption paperwork
• Serve as the main point of contact for e-Rate & Rural Health Care Funding inquiries and assist with early termination calculations

Required Qualifications

• Associates degree (or higher) or 2+ years of professional work experience or current military service
• 2+ years of customer service or billing experience
• Must adhere to attendance guidelines to meet business needs