Job Summary
A company is looking for a Group Lead, Billing and COE.
Key Responsibilities
- Lead and manage the billing team and the Center of Excellence, ensuring accurate and timely customer invoicing
- Identify workflow issues, implement process improvements, and monitor billing metrics for performance analysis
- Train new team members and provide ongoing support to enhance skills and knowledge
Required Qualifications
- Bachelor's degree in Business Administration, Finance, or related field
- 7+ years of experience in a Billing Manager or Team Lead role
- Familiarity with billing software and advanced Excel skills
- Strong leadership and interpersonal skills
- A thorough understanding of billing procedures
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