Business Analyst

Job Summary

A company is looking for a Business Analyst 1.

Key Responsibilities

• Investigate, triage, and resolve metric-related issues, escalating as necessary
• Act as a point of contact for escalations, managing SLAs and ensuring clear communication
• Host office hours to engage with stakeholders and identify challenges for resolution

Required Qualifications

• 2+ years of professional experience analyzing data in Excel, including advanced functionalities
• 2+ years of experience building Power BI reports and visualizations
• Experience managing escalations and monitoring progress against SLAs
• Ability to manage multiple priorities across stakeholders