Business Data Analyst

Job Summary

A company is looking for a Business Data Analyst II.

Key Responsibilities

• Serve as a strategic analytics consultant, translating business challenges into data-driven opportunities
• Design and present analytics briefings, connecting insights to business strategy and operational performance
• Guide the prioritization and implementation of analytics solutions to optimize processes and support transformation efforts

Required Qualifications, Training, and Education

• Experience mining data from various sources
• Proficiency in statistical and reporting tools, including Minitab, Excel, Hadoop, R, and Business Objects
• Basic knowledge of ITIL version 3 frameworks
• Familiarity with ticketing tools such as ServiceNow and Remedy
• Ability to work autonomously and manage multiple tasks effectively