Claims Support Team Lead

Job Summary

A company is looking for a Team Lead - Claims Support.

Key Responsibilities

• Oversee the Claims Coordinator team, including task delegation and performance tracking
• Develop, document, and implement standard operating procedures (SOPs) for task execution
• Monitor performance metrics to ensure productivity, accuracy, and timeliness are met

Required Qualifications

• At least 5 years of office experience preferred
• Proven experience in a leadership role within the insurance or claims industry
• Strong knowledge of claims operations and administrative workflows
• Advanced Excel skills, including data analysis capabilities
• College degree or college level education preferred