Patient Account Resolution Specialist

Job Summary

A company is looking for a Patient Account Resolution Specialist.

Key Responsibilities

• Provide excellent customer service and product information to patients and providers
• Support field teams by delivering timely feedback to enhance patient experiences
• Research and secure necessary information for patient account billing and coverage

Required Qualifications

• High school degree or equivalent
• 3-5 years' experience in the healthcare or health insurance industry
• Intermediate skills in Access, Excel, PowerPoint, MS Project, Visio, and Word
• Ability to understand and interpret spreadsheet data
• English language proficiency in reading, writing, and verbal communication