Client Operations Specialist

Job Summary

A company is looking for a Client Operations Specialist to assist Client Directors in enhancing customer satisfaction and Gross Profit Margin.

Key Responsibilities

• Manage the transaction lifecycle from quote to cash, coordinating internal support to ensure customer satisfaction
• Review and maintain pipeline and forecast with Client Directors, scheduling regular meetings to update Salesforce.com
• Develop and maintain strong relationships with assigned accounts, addressing questions and providing timely solutions

Required Qualifications

• Bachelor's degree is required
• 2-3 years of Sales Support experience preferred, ideally in the Technology industry
• Ability to analyze client needs and connect them to company offerings
• Experience in a high volume, fast-paced sales environment is required
• Strong mathematical aptitude and familiarity with Salesforce or other CRM systems preferred