Cloud Support Integration Engineer

Job Summary

A company is looking for a Cloud Priority Support Integration Engineer.

Key Responsibilities

• Resolve technical incidents for customers involving software, networking, and hardware environments
• Act as a subject matter expert on API/Integration and write scripts for internal and external use
• Develop documentation regarding installation, upgrades, support, and compatibility issues

Required Qualifications

• Fluent in English; Spanish or Portuguese fluency is a plus
• 2+ years of experience with API headers and troubleshooting related issues
• Experience with 1st and 3rd party integrations to a SaaS product
• Network troubleshooting experience and proficiency in deploying services like DHCP and DNS
• Windows Server experience with application-level troubleshooting skills