Collaboration Platform Administrator

Job Summary

A company is looking for a Collaboration and Productivity Platform Administrator to manage and optimize enterprise collaboration tools.

Key Responsibilities

• Administer and configure collaboration platforms such as Microsoft 365, Google Workspace, Slack, Box, and Zoom
• Provide Tier 2/3 support and training for collaboration tools, ensuring high user satisfaction
• Create and maintain technical standards, training materials, and documentation for configurations and troubleshooting procedures

Qualifications

• 3+ years of experience in platform administration
• Experience with M365 and Google Workspace administration
• Familiarity with AI tools such as ChatGPT, Copilot, or Gemini
• General knowledge of Enterprise Application and SSO configuration in Azure
• Bachelor's or Master's Degree in Information Systems or Technology is required