Content Strategist

Job Summary

A company is looking for a Content Strategist.

Key Responsibilities

• Write, edit, test, and improve Help Center articles and customer support responses
• Apply and maintain content standards and best practices while using data to influence content decisions
• Manage multiple projects simultaneously while collaborating with product and operations teams

Required Qualifications

• Bachelor's degree in English or a relevant field
• 5+ years of experience in technical writing or content strategy
• 6+ months of experience optimizing content for Generative AI and/or LLMs
• Experience with content management systems (CMS) and project management tools
• Demonstrated critical thinking skills and editorial judgment