CRM Data Specialist

Job Summary

A company is looking for a CRM Data & Business Specialist.

Key Responsibilities

• Ensure CRM data quality and support business analysis activities related to CRM usage, enhancements, and reporting
• Maintain clean, reliable CRM data while contributing to business requirements gathering, data mapping, and processing documentation
• Support the effectiveness of the CRM platform as a source of truth for customer and account information

Required Qualifications

• Bachelor's degree in Business, Information Systems, Data Management, or a related field
• 4-6 years of experience in CRM operations, data management, or business analysis
• Demonstrated experience with Microsoft Dynamics 365 CRM
• Experience with requirements gathering and business process documentation
• Familiarity with CRM integrations involving ERP or marketing platforms